In an effort to be completely transparent with the processes of the Illinois Department of Financial and Professional Regulation (IDFPR), an alert has been sent by the Department detailing instructions for licensees to add their email address to a safe sender list or whitelist to avoid emails sent by them going to a junk or spam folder.
IDFPR Notices are Sent by Email ONLY
By law, the Department can and does send ALL notices by email. If an email sent by the Department is diverted to your junk folder or spam folder, you risk having disciplinary action taken against you and your license by default. Update your email address on file with IDFPR online.
Whitelist IDFPR Emails in an Email Client or Security Program
Please see these instructions for how to add an email address to a safe sender list or whitelist for some of the most common email clients (e.g., Gmail, Outlook, and Yahoo).