This course helps protect clients and customers from harassment by brokers, licensees, lenders, property managers, and others in the housing industry and provides guidance on how to file complaints when individuals do encounter harassment.

Course highlights include:

• An overview of how sexual harassment is defined by the U.S. Equal Employment Opportunity Commission (EEOC), the U.S. Department of Housing and Urban Development (HUD), and the National Association of REALTORS® (NAR)
• An examination of the protections offered through Title VII of the Civil Rights Act and the federal Fair Housing Act
• A discussion of the ramifications of sexual harassment within a brokerage, including how it affects clients and customers
• An overview of the federal Sexual Harassment Housing Initiative
• A look at federal and state laws protecting sexual orientation and gender identity in housing
• A review of landmark legal cases relating to sexual harassment and gender discrimination
• Tips for putting together a comprehensive office policy that addresses sexual harassment and the complaint process
• Interactive activities and scenarios to seal in the new information and frame it in everyday context