When does a REALTOR® have proper authority to enter a listed property?

Unauthorized access complaints are a top complaint each year through the Illinois REALTORS®’ Ethics Citation Program and come with an expensive “ticket.” Just because a property is listed, lockbox entry is not permitted for anyone with a code to use 24/7. Entry into properties (even listed ones) that happen on conditions other than those established by the owners and sellers constitute unauthorized access. Not only could transgressions like these be violations of the REALTOR® Code of Ethics, but they also could be crimes should the owners press charges.

Are you following advertising rules?

Stay on the right side of ethics. These practical advertising tips from our Professional Standards program will help you avoid common pitfalls and promote your business with confidence.

Advertising Checklist

As you build your advertising plan, make sure you’re following the rules. The Advertising Checklist is a helpful tool to ensure your ads meet legal requirements and the REALTOR® Code of Ethics. Use it as a quick reference and share it with your team!

Advertising Dos and Don’ts

Advertising right matters. One of the top questions we get is how to stay within state law and the REALTOR® Code of Ethics. Our ombudsman program created a simple guide with 21 DOs and DON’Ts to help you get it right—and share it with others!

Learn more about REALTOR® professional standards

Beyond ethics, an important aspect of being professional is learning the business practices or “courtesies” that are essential to a smooth transaction and to building good relationships with clients and fellow REALTORS®. This guide covers guidelines to help both new and veteran REALTORS® in their dealings with each other and the public—building a reputation for professional behavior that will enhance your standing and relationships with colleagues and clients.

Professional Standards Videos

Learn more about specific professional standards issues with the Illinois REALTORS® video series on the topic. REALTOR® and trainer Diane Disbrow highlights the differences between arbitration and mediation;  and Illinois REALTORS® Matt Difanis explains the ins and outs of Article 12 compliance with social media.