First-time homebuyers don’t understand the process, and you need to guide them through everything, says Alejandro Rivera, broker/owner, RE/MAX Sauk Valley in Sterling. He has a list of questions to ask them to get a real feel for what they have, what they want and when they want to purchase a home.

For her first-time homebuyers, Amanda Albrecht recommends the 28 percent rule. “Put aside the amount of money you are comfortable paying for a mortgage each month for six months,” says Albrecht, a broker at Michele Morris Realty in Plainfield. “This will give you a great idea of what it is going to be like to have that mortgage payment.”

“It is important to refer three lender names to each client, so they can call and speak to each lender,” Albrecht adds. “This will allow them to compare side-by-side programs, rates and incentives offered.”

Rivera explains to buyers that if they don’t have a pre-approval, the perfect house could come up, and they will miss their opportunity. It’s just not worth looking if you don’t have that pre-approval.

Sometimes, homebuyers just don’t have the right credit score, enough down payment or closing costs, Rivera said. “Saving is a big thing. It’s never a bad thing.”

Choose a home that is newer, such as five years or less, or a home that has had major updates like roof, windows, HVAC and appliances, says Albrecht.

Due to multiple offer situations, buyers will want to search for homes under their price range to have wiggle room when in a bidding war, Albrecht said.

Get out in the community and talk to people by knocking on doors, sending mailers and posting in community groups. “My local mom’s page has been a great resource in finding new listings that are coming to the market providing clients with a few extra choices,” Albrecht said.

There are plenty of local, state and national programs to help first-time homebuyers with getting into a home. You and your buyers can check out down payment resource programs to see if they are eligible for anything.

Have a home inspection for an outside unbiased opinion to make sure they buyers are not getting into any unforeseen issues with their new home, Albrecht says.

Be transparent about all the schedules going on. “As agents, we are responsible for setting up the closing,” Rivera says. “We follow up with everything and make sure the appraisal is done on time, their insurance is lined up and recommendations for the contractors they need are given. Sit with them at the closing in case they have any questions.”