Written by Betsy Urbance

Reading Time: 10 min

Real estate is always evolving, and the changes brought about by the NAR settlement are just the latest chapter. But REALTORS® are nothing if not adaptable and over the next few months, your Illinois REALTORS® will be helping you prepare for what lies ahead­ by providing resources, best practices, FAQs and more.

The biggest changes: REALTORS® will now be required to have written buyer brokerage agreements with all potential and current buyers; offers and negotiations of compensation will no longer be allowed on the MLS; and these changes go into effect on Aug. 17.

Change is the Only Constant: A short history of buyer agency

Sometimes it is good to review history to see where the industry has changed and how the practice of real estate brokerage has evolved over time, and even survived substantial changes. As a case in point, prior to the early 1990s, buyers had no ability to use agents who represented the buyers’ interests. Indeed, all licensed agents represented only the sellers in transactions. Those agents working with buyers were “subagents” to the sellers’ agents. This meant they represented the sellers and not the buyers. Buyers had no representation. In other words, “buyers beware!”

During this time, the Federal Trade Commission (FTC) conducted a study which showed that around 70 percent of buyers polled mistakenly believed their agents represented their interests as buyers. The results of this study provided the impetus to changes in the real estate industry where regulators began to implement the theory of designated agency. This legal presumption was written into many state licensing laws. Agents were presumed to be representing the person with whom they were working.

“Change is constant, but the real estate industry has consistently met each challenge presented and has always figured out how to continue serving their clients best interests while helping them find their first or next homes.”

In turn, and to allow for the concept of designated agency to work, many states, including Illinois, provided the ability for payment to the brokerage companies to come from the sellers’ side even though the buyers’ agents represented buyers’ interests. State legislatures consistently found this practice to serve consumers’ best interests and provided a way for buyers to gain access to professional representation when the “pot of money” does not arrive until the transaction gets to the closing table.

While this practice is legal in most states, this will change going forward based on changes agreed upon in a deal to settle a multitude of class action lawsuits that have sprung up over the years.

The point of this small history review is to remind industry professionals, that change is constant, the real estate industry has consistently met each challenge presented and has always figured out how to continue serving their clients best interests while helping them find their first or next homes.

What’s Changing

1. Written Buyer Brokerage Agreements to be Mandatory

Many of our members have already been using written buyer brokerage agreements and it is a practice that Illinois REALTORS® has long recommended. Buyer brokerage agreements lay out exactly what you, as a broker, will provide to your buyer clients including services provided and how compensation will be determined and paid.

Beginning Aug. 17, the NAR settlement will require MLS participants who are working with a buyer to enter into a written buyer brokerage agreement.

Illinois REALTORS® was even more proactive during the spring legislative session and, working with the Illinois Department of Financial and Professional Regulation, successfully pushed for the Illinois Real Estate License Act to be amended to require written brokerage agreements with all buyers and sellers. Governor J.B. Pritzker is expected to sign the legislation that would go into effect Jan. 1, 2025.

STAY TUNED! Illinois REALTORS® will be updating all of our brokerage agreements, including listing agreements, buyer representation agreements and related resources. We will be sharing those new forms with you as soon as they are available.

2. Offers of Compensation Will Be Outside the MLS

A key element of the NAR settlement changes how buyer brokers are paid and eliminates and prohibits any offers of compensation in the MLS between listing brokers or sellers to buyer brokers or other buyer representatives. MLSs will eliminate broker compensation fields and broker compensation information within the MLS, according to NAR.

Compensation conversations and negotiations will still be able to occur off the MLS. Buyers could pay buyer brokers directly. Other options include the seller still choosing to pay the buyer’s agent or agreeing to pay concessions to cover some of the buyer’s costs in the transaction. Note: If the buyer broker has negotiated a compensation rate with their client in the buyer brokerage agreement, the NAR settlement prohibits the buyer broker from receiving more than was initially agreed to.

What Can You Do?

1. Educate, Negotiate and Compete

Read more about your need to Educate, Negotiate and Compete

Keep three rules in mind over the coming months: educate yourself and your clients about the value you bring to the transaction, negotiate with your company’s seller and buyer clients about what you will charge them for valuable services and finally, make competitive and independent business decisions about your own company’s brokerage.

Read more about your need to Educate, Negotiate and Compete

2. Share Your REALTOR® Value

Illinois REALTORS® has created a new download you can share with your clients highlighting some of the things you do to help buyers navigate the homebuying process.

Download the Value of a REALTOR in buying a home Handout
Download the Value of a REALTOR in buying a home Handout

3. Attend a The Way Forward Q&A Session in July

You still have time to register for one of The Way Forward FREE and LIVE updates with answers to your questions from Illinois REALTORS® General Counsel and Vice President of Legal Services Betsy Urbance.

There’s Still Time to Attend a The Way Forward Q & A Session in July. The next events are July 18 in Herrin and July 23 in Arlington Heights.

NAR Resources

Frequently Asked Questions

The National Association of REALTORS® has provided a variety of resources to help REALTORS® prepare for the changes coming out of the NAR settlement.

Here are 10 of the top frequently asked questions you need to know:

NAR’s mandatory MLS policy changes, which implement the settlement’s required practice changes, will take effect on August 17, 2024.

Our settlement requires NAR to implement the practice changes no later than the date of class notice. Through the preliminary settlement approval process, we now know the earliest date of class notice is August 17, 2024.

Additionally, to comply with NAR’s mandatory national MLS policies, REALTOR® MLSs must implement the practice changes by August 17.

NAR shared these practice changes in early May to provide a three-month window for NAR members and MLSs to prepare to implement these changes.

Listing brokers should inform their clients that offers of compensation will no longer be an option on an MLS.

This change will not prevent offers of cooperative compensation off an MLS. And it will not prevent sellers from offering buyer concessions on an MLS (ex. concessions for buyer closing costs).

Compensation would continue to be negotiable and should always be negotiated between agents and the consumers they serve.

If the sales contract is executed before the MLS policy change, the buyer broker should be able to rely upon the offer of compensation even if closing occurs after the date of the policy change.

But if a sales contract is not executed before the date the participant’s MLS implements the policy changes, the offer on an MLS will not be valid and buyers and buyer brokers may wish to protect themselves in writing with the listing broker or seller through a broker agreement or by including the offer of compensation in the sales contract.

No, use of MLS data or data feeds to directly or indirectly establish or maintain a platform of offers of compensation from multiple brokers to buyer brokers or other buyer representatives is prohibited.

Yes. In the agreement, NAR reaffirms its commitment to requiring that MLS Participants must not limit the listings their client sees because of broker compensation.

Written buyer agreements, required by the NAR practice changes that will be implemented on August 17, 2024, will also outline that MLS Participants may not receive compensation for brokerage services from any source that exceeds the amount or rate agreed to in the agreement with the buyer.

Since a broker working with a buyer cannot receive more compensation than the buyer has agreed to in that agreement, the amount of any offer of compensation is irrelevant to the buyer-broker’s compensation.

Under these practice changes, NAR has eliminated any theoretical steering because a broker will not make more compensation by steering a buyer to a particular listing because it has a “higher” offer of compensation.

Yes. In fact, REALTORS® must provide this information to potential buyers under NAR’s Code of Ethics.

Written buyer agreements, required by the NAR practice changes that will be implemented on August 17, 2024, will also outline that MLS Participants may not receive compensation for brokerage services from any source that exceeds the amount or rate agreed to in the agreement with the buyer.

The NAR Settlement also requires that “to the extent that such a REALTOR® or Participant will receive compensation from any source, the agreement must specify and conspicuously disclose the amount or rate of compensation it will receive or how this amount will be determined.”

Yes.The practice changes require that a REALTOR® or MLS Participant acting for sellers to conspicuously disclose to sellers and obtain seller approval for any payment or offer of payment that a listing broker will make to another broker, agent, or other representative acting for buyers.

The disclosure must be made to the seller in writing in advance of any payment or agreement to pay another broker, agent, or other representative acting for buyers and must specify the amount or rate of such payment.

No, MLSs will continue to have local discretion on seller concessions. This includes determining what local rules to have about seller concessions, except under the settlement an MLS must ensure that the seller concessions are not limited to or conditioned upon the retention of or payment to a cooperating broker, buyer broker, or other buyer representative.

Consumers should know that after August 17, 2024:

  • If you are a buyer and your agent is using an MLS, you will need to sign a written agreement with your agent before touring a home so you understand exactly what services will be provided, and for how much.
  • Written agreements are required for both in-person and live virtual home tours.
  • You do not need a written agreement if you are just speaking to an agent at an open house or asking them about their services.
  • Agent compensation for home buyers and sellers continues to be fully negotiable.
  • When finding an agent to work with, ask questions about their services, compensation, and these written agreements.
  • More details about these changes and what they mean can be found at competition.realtor.

About the writer: Betsy Urbance is Illinois REALTORS® General Counsel and Vice President of Legal Services.

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